All of us use email as the preferred form of communication when it comes to professional relationships. And Australians have been using Bigpond email services from Telstra for a long time. It is one of the main email service providers in the country with Telstra branding.
But a couple of years back, Bigpond’s email was rebranded as Telstar Mail. And at the same time, some users started facing issues with the login for Bigpond email.
All of us use email as the preferred form of communication when it comes to professional relationships. And Australians have been using Bigpond email services from Telstra for a long timeIf you are facing Telstra Bigpond webmail login issues, then you’ve come to the right page. We will help you resolve all your issues with the Telstra Bigpond email.
Let’s get started.
How to Resolve Bigpond Email Sign-In Issue?
Well, if you are looking to resolve the login issues, then you must use one of the methods listed here. With these methods, you will be able to resolve most of the issues. However, if you still face some problems while logging into your Bigpond email account, then open the Getassist.net Technology blog. You will find a solution to all types of problems on Get Assist.
Username and Password Issue – If you have forgotten the username for your account, go to the Telstra Bigpond email login page and click on the Forgot Username link. You’ll be asked to verify a few details about the account and then you will be able to recover the username for the account.
And, if you’ve forgotten the password, then click on Forgot Password link and it will allow you to reset the password. Just enter your email address and then click on the Next button and choose a recovery method. You will receive a verification code on your alternate email ID or recovery mobile number. Enter that code in the Verify box and then click on the Next button to head over to the new password page. Here you will be able to create a new password for the Bigpond email and then save it.
Technical Issues – It is also possible that you might face some technical issues while accessing the Bigpond email on your computer. Here is a list of checks you need to perform:
- First of all, you must ensure that there is a working internet connection in your computer and it is giving consistent speed.
- Then, you need to go and check if the web servers for Bigpond are down or not. If the servers are down, then you have to wait for them to fix the servers, and only then you will be able to login into your account.
- You should also disable security applications on your computer as they tend to mess with internet access.
- You should also check the caps lock button and make sure that it is turned off. Passwords in Bigpond email are case sensitive and you need to take care of that.
Browser-Related Issues – if you are facing a Bigpond login email issue with your account, then you must check the browser you are using. Follow these things in a browser to resolve the issues.
- First of all, you need to clear the cache, cookies, and history of the browser to keep the memory clean.
- Then, you should disable all the extensions of your browser to ensure there is no fiddling with website functionality.
By following all these methods, all the errors in your Bigpond email account should be resolved by now. If not, then you need to visit Get Assist to know more about the issues. Getassist.net is a technical blog consisting of high-quality support articles for all types of issues related to email, the internet, technology, and more.